Scanner Optics Pre-sales Service
Before signing the contract, the company provides customers with a variety of production process, technical consultation, sample testing, equipment selection and other services.
Scanner Optics After-sale Service
1. If the galvanometer has a quality problem during the warranty period, our trained engineers will provide immediate service over the phone. For on-site service, please discuss it with sales staff.
2. From the date when the galvanometer is delivered to the customer site, Scanner Optics will provide one year quality guarantee for the galvanometer. If you need to extend the warranty, please discuss it directly with the sales person in your area.
Scanner Optics Installation And Debugging
According to the contract, our company will deliver the galvanometer safely to the installation site designated by the user within the specified time free of charge, and send technical service engineers to install it on site. In the case that the user basically has the spare parts for installation and debugging, the technical service engineer will complete the installation and debugging of the machine for user use within 1-2 days to ensure that the installation and debugging site environment is neat, clean and orderly.